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Obtaining Support

We provide a range of self-help resources, online information and links to access service details about our network and cloud services. Please use the support and resources available in this section to obtain the help and information you require. contact our support team for further assistance.

Service Outages

Before contacting our support team for assistance, please check our Network Status Website to see if your service is currently being affected by an outage or scheduled maintenance that we are already aware of.

Whats New

31 April 2014

"Look out for a our new managed Microsoft Exchange 2013 Cloud services!  Designed exclusively for Australian business and IT services partners, you can now manage your own exchange based email services with a click of a button.   Please contact our sales department for more information."


31 March 2014

"Changes to our WA Internet Exchange (WAIX) cross connect in Perth means we are now offering customers a massive 10GBE of total network throughput to many Australian service providers.  Webvault is now the premier choice here in Australia for high speed offsite backup storage and disaster recovery services."


1 February 2014

"Webvault is now offering cloud storage for disaster recovery & backup solutions like StorageCraft ShadowProtect and VEEAM.    Please contact our sales department for more information"